Customers and policyholdersWe offer a dedicated customer information centre, available Monday to Friday from 8.30am to 6pm. Answerphone available at other times.
We also offer a freephone to our customer sales centre for those customers who choose to discuss their financial planning directly with us, available Monday to Friday from 8am to 8pm.
Should you have any complaint about a product which you have bought from Friends Provident please contact us. We will issue an acknowledgement to you within five working days of receipt.
Available Monday to Friday from 9am to 5pm. Answerphone available at other times.
Independent financial advisersWe offer a dedicated IFA Helpdesk.
Friends Provident InternationalContact details for Friends Provident International are available on our International website:
Shareholders
MediaPeter Timberlake
Lorna Wiltshire
Emma Wylie
Keith Nolan
Ashley Taylor
Corporate Responsibility and local sponsorshipsAshley Taylor
Friends Provident FoundationA grant-making charity run by trustees, independent of Friends Provident.
Information technologyPlease contact the IFA helpdesk - see 'Independent financial advisers' above.
Initial enquiries from suppliers of software, hardware or IT consultancy should be emailed to:
General enquiriesContact details for general enquiries.